They never even bothered to listen to his chest or check his oxygen levels.Dr Feelgood came back after an hour and 45 minutes to tell us, sorry nothing we can do, telling us normally she would write a backup prescription, but because of company policy there was nothing she could do to help. Thanks for sharing this feedback with us! We’re passionate about sharing our medical expertise with you so that your child gets top quality urgent care, no appointment necessary. Our goal is to provide the best experience for every patient, every time. I highly recommend them. About Medical City Children’s Urgent Care Dallas If your child is sick or injured, the Medical City Children’s Urgent Care clinic in Dallas, Texas, is a great option. This is typically 25-50% more than your primary care provider, but usually the It is sometimes hard to gauge the amount of time required for appointments, and as a result we can run behind from time to time. most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. I work 3 nights a week and my daughter has gotten sick over the nights I work. We strive for overall wonderful customer service and appreciate your feedback. 2701 Cross TimbersSuite 232Flower Mound, TX 75028, Telephone: (469) 549-0300 Would never recommend or return. We took our youngest son (2) in today as he had 103 fever and it was a complete sh^* show. The office is new,clean and smells good. I would also like to share that we are currently addressing the issue and looking at ways we can improve this in the future to ensure our patients do not feel dismissed or ignored. No wait time at 5pm. We are near several Flower Mound neighborhoods, including Bridlewood, Wellington, Lakeside and Wichita Creek. I, as a parent, felt very violated by the way I was spoken to and am shocked that I was treated like this, as I clearly care about my children's health and am trying to do what is best, which can be seen by me taking her to this Urgent Care in the first place. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary We strive to be the best pediatric urgent care in Dallas. The…", "I found this place on accident and it is the best place ever.. they run a special 5 adjustments for $125 great price... the staff is always friendly and the doctors do a great job.. ***UPDATE: I finally reached someone who listened to our experiences and they offered a refund "that would be mailed to me" I got a letter from them and opened it expecting a refund checkAnd to my suprise then changed their minds and sent me a letter to inform me of that after agreeing to one over the phone. Even after hours and on the weekend, our kid-friendly clinic is ready to give your child the expert care he or she needs. The nurse and doctor were super kind and caring! Honestly, it was like combining the postal service with socialized medicine in the heart of the inner city, complete apathy and not remote effort to actually help the patient. No steroid shot (like our normal doctor would do), nothing, just take him home and hope he feels better. I have been out of work for three days, soon to be 5 because they can't even do basic healthcare work. Although we are equipped to quickly diagnose and treat a wide variety of minor illnesses and conditions, if your child is experiencing a medical emergency, call 911. "My wife woke up Sunday morning with vertigo and nausea. Appointments aren’t necessary and you can walk right in. of the emergency room. When we arrived at the ER in the hospital, her oxygen levels read normal. 2/28/2018Thank you for the positive feedback. 2/4/2018. Everyone that works there has been helpful and professional. Medical City Children's Hospital Urgent Care Dallas, an urgent care clinic in Dallas, TX. Fax: (972) 471-0700. 6/19/2018Thank you for the positive feedback. It was such a quick visit, we literally walked out the front door with the Dr! They switched out the equipment they were using to read her oxygen three different times and all three pieces of equipment gave a different reading, so there was no way of knowing which one was right. I requested to speak with the doctor who agreed with us that clinically our daughter was sick enough and needed to be started on antibiotics. I called ahead of time and we got there before closing. About Medical City Children’s Urgent Care Flower Mound. Avoid like the plague. At Medical City Children’s Urgent Care, we operate exclusively to meet the needs of children, providing convenient urgent care services to children throughout the Dallas Metroplex. We are so sorry that we did not meet your expectations. (And bonus- you won't have to hear my sick snotty-nosed kid whimper or shriek at your adult urgent care! Call for wait times and more. We are open after hours and on weekends--when your regular pediatrician's office is closed. We are truly sorry and understand this is unacceptable. We love seeing great ratings like this. From Callje at the front desk to the amazing Nurse practitioner and great Dr. crow! I would recommend them to anyone in Dallas, whether local or traveling from elsewhere. Waited 2 hours for our daughter to be checked in when we had called ahead of time to check the wait time and were told that it was between 15 mins to 30 mins at that time.
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